For me, the most interesting ideas were on 'constructing value' for a previously unknown product. First, you need to have a compelling free offering so there is minimal risk to customers trying your new product. Secondly, you should take the lead in setting the perceived value of your new product by using an 'anchor' of premium pricing even if you end up selling at a discount to it.
"We really enjoy the work that we’re doing and we don’t want to cheapen it. Consciously or unconsciously — probably both — we’re trying to create a manageable way to earn a living and still maintain our sanity. We value time as much, if not more so, than money."
"The basic pattern of openness is that better access to information and better systems lead to better decisions and better living. This general principal is broadly accepted, but we're just now discovering that it also applies to the minutiae of our lives."


As predicted, MySpace users are getting pissed off that the social network they originally chose for its openness is now denying them access to the best of breed services they desire.
There will never again be *one* destination that provides *everything* a user wants and needs. The only way to be ubiquitous is to be completely open and allow users to use your product (whether it be a homepage on which they can embed any service they choose, or a service they can embed in any homepage they choose) how they see fit. Openness is now a viable basis of competition, and you will be undercut by a more open competitor if you are too closed.Â
MySpace thinks that they built YouTube, and maybe they did. But, where would MySpace be without all those users embedding and watching YouTube videos on MySpace long before there was a MySpace video player? A smaller piece of the pie can be worth more, if the pie itself is made bigger by allowing distributed innovation to create value for your consumers in ways that you can’t or wouldn’t.
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